The Future of mPOS is in Customisations and Integrations

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The early versions of mPOS were simple card accepting devices that enabled card payments on the go. They were cheaper and lighter than the conventional EFTPOS machines and therefore became popular with micro merchants who could afford them given micro merchant’s low transaction numbers.

With time the mPOS evolved and became smarter. The card accepting device could be linked to a mobile application through Bluetooth and this opened a world of opportunities for mPOS. Now, the mPOS could not only accomplish all the functions of a fixed POS machine with the added benefit of mobility but could do much more.

A few years back the mPOS mobile applications began offering the functionality of a product/service catalog complete with photos, descriptions, prices, taxes, and discounts. The micro-merchant could showcase products, ask users to select what they like which moved the items to a shopping cart and then accept payments through credit/debit cards.

Integrations with online software

Today, the mPOS mobile application can be integrated with an online inventory management and accounting software which updates the inventory levels and makes a payment entry in ledgers. Also, the mPOS user can capture valuable customer information and then sync the same with an online CRM software.

Customizations for specific user applications

Each user application is unique and therefore requires customization. mPOS being used in a retail setting to bust lines will have to accomplish a set of tasks which are different than a one being used to assign tasks and collect payments by home repair/service company or a one being used to a fundraising campaign by a non-profit. mPOS mobile applications can be customised to suit these unique needs.

mPOS specially built for a specific application and integrated with relevant online software is a very powerful tool that can boost productivities, increase sales and improve overall customer experience.